Refund policy

Return and Refund Policy

Last updated: August 2026

Our Commitment At HobbyHuntAU, we take pride in the quality of our 3D printed collectibles, figurines, and props. Your satisfaction matters, and we stand behind every item we produce.

Australian Consumer Law Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

Change of Mind As many of our products are made-to-order or custom printed, we are unable to accept returns for change of mind. Please review product descriptions, dimensions, and images carefully before purchasing.

Damaged or Defective Items If your item arrives damaged or with a print defect, please contact us within 7 days of delivery at hobbyhuntau@gmail.com with:

• Your order number
• A clear photo of the damage or defect

We will offer a replacement, store credit, or full refund at our discretion.

Incorrect Item Received If you receive the wrong item, contact us within 7 days and we'll arrange the correct item or a full refund, including return postage if applicable.

How to Request a Return Email us at hobbyhuntau@gmail.com before sending anything back. Items returned without prior approval will not be accepted.

Refund Processing Approved refunds are processed within 5–10 business days to your original payment method.